1. Information We Collect
We may collect the following types of information:

Personal Information

• • Name
  • Phone number
  • Email address
  • Billing & shipping address

Order & Payment Information

• • Product details, order history, and preferences
  • Payment details (we do not store your card or UPI details; payments are processed through secure third-party gateways such as Razorpay)

Device & Usage Information

• • Our app does not collect or store your device information such as IP address, browser type, or operating system.
  • Cookies may be used only for basic functionality of our website (e.g., keeping you logged in, remembering your shopping cart).

2. How We Use Your Information
We use your information to:

• • Process and deliver your orders (including Open Box Delivery where applicable)
  • Provide free delivery offers (e.g., orders above ₹499)
  • Communicate order status, offers, and updates
  • Improve our website, product categories, and customer service

3. Sharing Your Information
We may share your information only in the following cases:

• • With delivery partners to ensure smooth and timely delivery
  • With payment gateways (such as Razorpay) to securely process transactions. Note: Your payment details are entered directly on the payment gateway and are not shared with us.
  • As required by law (to comply with legal obligations or court orders)
  • With service providers who help us operate our business (e.g., hosting, analytics) — these partners are bound by confidentiality agreements

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies
We use cookies to:

• • Keep you logged in to your account
  • Save your cart items and preferences
  • Analyze site traffic to improve our services

You can disable cookies in your browser settings, but some features of our site may not work properly.

5. Data Security
We take reasonable steps to protect your personal information using industry-standard encryption and secure servers. However, no online system can be 100% secure, so please use our services at your own risk.

6. Your Rights
You have the right to:

• • Access and update your personal information in your account
  • Requesting Deletion of Your Account and Personal Data
    You can request the deletion of your account and all associated personal data by using our Contact Us page.
    Please note that deletion requests are subject to legal and business retention requirements, meaning some information may need to be retained for a limited period to comply with laws or complete pending transactions.
  • Opt out of marketing communications anytime by clicking the “unsubscribe” link or contacting us directly

7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any personal information.

8. Children’s Privacy
Our services are not directed toward children under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that a minor has provided personal information, we will take steps to delete such information. Users must be 18 or older to create an account or make purchases on our platform.

9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:

Groski Customer Care
Email: support@groski.in
Phone: +91 86073 59961  |  +91 97294 88887
🌐 Website: www.groski.in